Blog Post

Searching for a home in a 55+ lifestyle community in Richmond, VA can be time consuming and overwhelming. There are so many choices for housing of all kinds, and in so many areas. How do you narrow it all down without spending weeks or months driving around and looking at model home after model home? The answer is to speak with a New Home Online Sales Counselor. 

Meet Liza Thompson, Cornerstone Homes’ Online Sales Counselor. Her job is to help you simplify your new home search! Let’s explore a bit more about what Liza does…

What is an Online Sales Counselor?

An Online Sales Counselor, or OSC for short, is your initial point of contact when you fill out an online interest form for a new home community, or call a home builder for more information. This person is a skilled customer service specialist, whose only job is to make sure you have all the information you need to move forward in your home search.

Why is an OSC important to the new home sales process?

Nearly 100% of home shoppers start their searches online. On builder websites and social media pages you can find lots of information about home plans, communities, areas, and pricing. But when you want to know more, it’s time to reach out to an Online Sales Counselor. Liza can guide you to the community or area that best fits your lifestyle, and to a collection of specific floor plans that have the pricing and options you want.

How can an OSC make my home search easier or faster?

You can save time in your home search by speaking with an OSC. Liza is a resource of information, and knows up-to-date details about our communities, areas we build in, and every home plan. She can help narrow down your search within a matter of minutes! All of the choices she presents will be in your price range and meet your requirements. Best of all — they will all have the potential to be "the one." One phone call can save you weeks or even months of searching, and get you into a new home, faster. 

How can I get in touch with Liza?

It's easy! You can contact Liza seven days a week by text or phone at 804-215-0766, or by completing an information request form. From there, sit back and relax while she gathers the information she needs to present the home options you’ll love. Searching for a new home has never been easier or faster!